Hardy Amies hopes you are 100% happy with your order, however if you are not satisfied with your goods we will happily offer you a full refund. In order to receive a refund, the item must be returned unworn and in perfect condition with all the labels attached and in the original packaging. Please see the returns procedure below:
1. Contact us at customerservice@hardyamies.com within 7 days of receiving your order indicating if you require a refund or replacement where we will issue you with a Returns Number.
2. Please detail your Returns Number on your receipt and include with the item you wish to return.
3. We suggest that you send the item via the Royal Mail Recorded Delivery. We regret that we are unable to offer a refund on the returned shipping costs. However, if you are returning an item because it is damaged, we will be happy to refund all the delivery charges incurred.
To return the goods, please be advised that you must return the goods within 14 days of the initial receipt of your order. Please mark your Return Number clearly on your returns form.
Please note that we can only refund the card originally used for payment.
Returns address:
Hardy Amies (Online)
17/19 Bridge Street
Chester
CH1 1NG
If you have any further queries or anything you wish to discuss please contact Customer Service on 07810802180 or email us customerservice@hardyamies.com
